Terms of service
Terms of Service
Last updated: June 10, 2026
This website is operated by EPOCH Apparel. Throughout the site, the terms “we,” “us,” and “our” refer to EPOCH Apparel. By visiting our website, joining early access, or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not use this website.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or website for any illegal or unauthorized purpose. You also agree not to violate any laws in your jurisdiction, including copyright, trademark, or intellectual property laws.
2. Brand and Product Information
EPOCH is a premium essentials clothing brand focused on quality, simplicity, comfort, and progress.
We aim to display product information, pricing, colors, sizing, descriptions, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, prices, or availability are completely accurate, current, or error-free.
Colors may appear differently depending on your screen, device, lighting, or display settings.
3. Product Availability
Products may be released in limited quantities. We reserve the right to limit the quantities of any products or services that we offer.
We may discontinue any product at any time without notice.
We do not guarantee that any item will be restocked once sold out.
4. Pricing and Payments
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to update, change, or discontinue pricing at any time without notice.
Payment must be completed at checkout before an order is processed.
We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, incorrect pricing, or violation of these Terms.
5. Orders
After placing an order, you may receive an email confirmation. This confirmation does not guarantee acceptance of the order.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, inventory issues, payment issues, or incorrect customer information.
If an order is canceled after payment has been processed, we will issue a refund to the original payment method when applicable.
6. Shipping
Shipping rates, delivery options, and estimated delivery times will be shown at checkout.
Once an order is shipped, tracking information may be provided to the email used at checkout.
EPOCH Apparel is not responsible for shipping delays caused by carriers, weather, incorrect addresses, customs, or events outside of our control.
Customers are responsible for entering the correct shipping address at checkout. If an incorrect address is provided, we are not responsible for lost or delayed packages.
7. Returns and Exchanges
Return and exchange eligibility will be explained in our Shipping & Returns policy.
Items must generally be unworn, unwashed, unused, and in original condition to be eligible for return.
Items marked final sale may not be eligible for return, refund, or exchange.
Because some EPOCH releases may be limited, exchanges may depend on available inventory.
8. Early Access and Email Signups
By joining early access or submitting your email, you agree to receive updates from EPOCH Apparel, including product previews, sample updates, launch announcements, and marketing emails.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails.
Joining early access does not guarantee product availability, discounts, reserved inventory, or early purchase access unless specifically stated.
9. Accuracy of Account and Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.
You agree to promptly update your account, billing, shipping, and contact information so we can complete your transactions and contact you as needed.
10. Intellectual Property
All content on this website, including logos, brand names, designs, graphics, images, product names, text, and layout, is owned by or licensed to EPOCH Apparel unless otherwise stated.
You may not copy, reproduce, sell, distribute, modify, or use our content without written permission.
The EPOCH name, logo, branding, product names, and visual identity may not be used without our approval.
11. Prohibited Uses
You agree not to use this website or its content:
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For any unlawful purpose
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To violate any laws or regulations
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To infringe on our intellectual property or the rights of others
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To submit false or misleading information
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To upload viruses, malware, or harmful code
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To collect or track personal information of others
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To interfere with the security or operation of the website
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To commit fraud or unauthorized transactions
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To spam, phish, scrape, crawl, or exploit the website
We reserve the right to terminate your use of the website for violating any prohibited use.
12. Third-Party Services
Our store may use third-party services, including payment processors, shipping providers, email platforms, analytics tools, and Shopify.
Third-party services may have their own terms, policies, and privacy practices. We are not responsible for the actions, content, or policies of third-party providers.
13. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
By using this website, you agree that your information may be collected, used, and processed according to our Privacy Policy.
14. Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website that contains errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or order details.
We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate at any time without prior notice.
15. Disclaimer of Warranties
We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.
Products and services are provided “as is” and “as available” unless otherwise stated.
We do not guarantee that the website, products, or services will meet all expectations or that any errors will be corrected immediately.
16. Limitation of Liability
To the fullest extent permitted by law, EPOCH Apparel is not liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.
This includes, but is not limited to, damages related to lost profits, lost data, lost packages, delays, website errors, product use, or inability to use the website.
17. Indemnification
You agree to indemnify and hold harmless EPOCH Apparel, its owners, employees, partners, service providers, and affiliates from any claim or demand arising from your breach of these Terms, your misuse of the website, or your violation of any law or rights of a third party.
18. Termination
We may terminate or suspend access to our website or services at any time if we believe you have violated these Terms.
The obligations and liabilities of the parties incurred before termination will survive termination of this agreement.
19. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Changes will be posted on this page with an updated “Last updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
20. Governing Law
These Terms of Service are governed by the laws of the United States and the state in which EPOCH Apparel operates, without regard to conflict of law principles.
21. Contact Information
Questions about these Terms of Service can be sent to:
EPOCH Apparel
epochapparel.co